How do you invite someone to write a review?
invite someone to write a review
Inviting reviews is an essential part of your business’ marketing strategy, but it can feel intimidating to ask customers to write about their experiences. However, there are a few easy ways to make it easier for your customers to review your business, products and services.
Using email is an effective way to invite your customers to share their feedback. It’s convenient, it doesn’t feel pushy or aggressive, and it can be automated. When invite reviews customers to leave a review using email, it’s important that you personalize your emails. Including the customer’s name and specific details about their order makes them feel like a valued individual, rather than another faceless addition to your review portfolio.
It’s also a good idea to remind your customers of the benefits of leaving a review, as it can help them to feel confident in their decision to do so. For example, if your customers are new to your business or product, a review can provide them with the confidence they need to take that initial leap of faith and try it for themselves.
How do you invite someone to write a review?
Another great way to invite your customers to write a review is by sending them a personalized review invitation link directly to their mobile device via text message or email. Review invitation links can be generated for any number of your locations on Google and are available to the public on the LocalClarity website. Simply select the location you wish to generate a review invitation link for, right-click on the ReviewLink star and choose ‘Copy link address’ to copy the shortened URL into your clipboard. Then you can easily share this link with your customers in emails or text messages to encourage them to leave a review for that particular location on Google.
While you should always aim to keep your customer satisfaction levels high, it’s not uncommon for customers to experience issues or have a bad experience from time to time. In these cases, it’s important that you follow up and address the issue, as well as reach out to your customer to offer a refund or to give them some other form of compensation. This will demonstrate that you truly value your customer’s opinions and are willing to go the extra mile to keep them happy.
The best time to invite your customers to review your business is when they have had a positive experience with you. Depending on the nature of your business, this may be immediately after they purchase or receive your products or services, or it may be a few weeks after they have had time to use them and achieve their desired results. For example, a spa may prefer to request feedback from clients shortly after their appointment, while a camping gear seller might want to wait a few weeks so that the customers have had plenty of time to test and enjoy their purchases.
It’s also a good idea to keep your review invitation messages short and sweet, as people are often bombarded with emails daily and may not have the time to read long and detailed requests. Lastly, be sure to include a direct link to your preferred review site or platform and any instructions or information your customers may need in order to successfully write a review.